FREQUENTLY ASKED QUESTIONS
If you place a Click & Collect order you will receive an email to acknowledge your order and a subsequent email to confirm your order is ready to collect. Please be aware at busy times of the year your order may take 24 hours to process.
We deliver to schools on a Wednesday only. Orders placed on a Wednesday before 11am will be delivered the same day. After 11am, the order will be delivered on the Wednesday of the following week.
Please choose Post when placing your order. The minimum postage charge is £10.00. If you order is weighs over 5Kg we will conatct you and advise you of the extra postage charge, which we can take over the phone.
Return can be made directly at the shop or postal return to: Lyndale Sports. Augres, Trinity, Jersey JE3 5FJ, for full refund or exchange.
The shop is open from 9am to 5pm Monday to Saturday. The shop is closed on Bank Holidays.
Lyndale, Augres, Trinity, Jersey, JE3 5FJ.
There are directional signs on La Route De La Trinite (Trinity Hill A8) and La Grande Route De St Jean (Queens Road, leading to St John's main Roar A9)
We are open all year round, Monday to Saturday 9am to 5pm. During the Christmas holidays we reduce our opening hours. Check the web site for Christmas opening hours or call the shop on Tel: 862411
You can return an item, as long as it is in its original packaging with all of the labels still attached and a valid receipt.
All our products come with a 21 day money back guarantee. If for any reason you are not totally satisfied with your purchase, just advise us within 7 days and return to us, within 21 days for a full refund or exchange. Your refund will be given in the currency your transaction was made in. This does not affect your statutory rights.
When returning goods, please e-mail us within 7 days of receipt of said items to advise that you will be returning items to Lyndale Sports at which time a return address will be provided. Items must be returned within 21 days of receipt of goods and be in original packaging, unused/undamaged and in saleable condition. Lyndale Sports original invoice needs to be included in the returns package and we recommend recorded delivery or special delivery for all returns as you are responsible for goods until they are received and confirmed as received by Lyndale Sports.
Alternatively, items can be returned directly to the Shop. Items must be returned within 21 days of receipt of goods and be in original packaging unused/undamaged and in saleable condition. Lyndale Sports original invoice needs to be included for a full refund or exchange to be given.
Lyndale Sports reserves the right to refuse to accept returned goods, at its sole discretion if goods are not returned in a satisfactory condition. For reasons of hygiene, we cannot replace of refund goods if the seals have been broken, unless they are damaged/faulty.
Should any goods be received by you, damaged, please contact us by e-mail to arrange the return of said items and arrange a refund or replacement of said goods.
We are happy to take orders over the phone. We will require full payment when you place your order.
If an item is showing as 'out of stock' it is sometimes possible to order depending on what the item is. Please phone the shop and we will advise if this is possible.
We offer an in-house embroidery service. You can purchase an item from the shop/web site and have it embroidered, such as bags, painting aprons etc., or you can bring your own items in to be embroidered.
Occasionally our supplier can be out of stock a particular item, so we just have to wait for that item to be back in stock. Many of the bespoke items are made to order and the orders are placed many months in advance.